radio-prep

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Sat, 17 Jan 2026 14:23:55 GMT

How do timesheets work in the Radio Prep?

Sat, 17 Jan 2026 13:45:14 GMT

How do timesheets work in the Radio Prep?

The timesheets feature in Radio Prep helps presenters manage what they’re owed for the shows they've done. Here’s how it all works:

Accessing and Filling Out Timesheets:

Every presenter, unless you’ve disabled this in their user settings, can log their shows in a timesheet. They enter the show description, date, start and end times, and their rate. Rates can be pre-filled per presenter in the team settings so they don’t have to enter it each time. They can add as many rows as they need for each show they do.

Automatic Saving and Schedule Checks:

Timesheets save automatically, so presenters can update them as they go. The system also cross-checks the station schedule: if the entered date and time matches a scheduled show, there’s a green tick. If not, there’s a red cross, making it easy to spot mistakes.

Submitting and Processing Timesheets:

Once a timesheet is filled out, the presenter submits it. This notifies both the presenter and the station admin. As an admin, you’ll see it in the processing tab, where you can review it, make any edits, and then mark it as processed once you’re happy. After that, when it’s time to pay, you change the status to paid, and the timesheet is locked.

Linking Invoices:

Each timesheet gets a unique reference number. Presenters should put this number on their invoice and email it to the station’s accounts address. That way, the invoice matches the timesheet and you know exactly what you’re paying for. It’s a simple way to keep everything organized and accurate.

How do I create and manage live reads in the Radio Prep portal?

Sat, 17 Jan 2026 13:35:36 GMT

How do I create and manage live reads in the Radio Prep?

If you have the user rights of Station Admin, Super Admin, or Editor, you can create libraries of live reads for presenters. Here’s how to do it:

Creating a Live Read:

First, enter a title for the live read. Below the title, you’ll find the schedule box where you can select a start date and time for the read to go live. You can also set an expiry date and time so it automatically moves to an expired folder once it’s done. This way, it’s not deleted and you can reactivate it later if needed.

Tagging Shows and Formatting Content:

You can tag the read to specific shows so presenters know which shows it applies to. Underneath, you have a text editor to write out the read, with formatting options like bold, italics, and font colors to make it look just right. Once you’re done, hit save. The read will go live immediately if it’s scheduled for now, or it will appear when its scheduled time comes around.

Quick Creation Methods:

You can also create reads by using the green microphone button to dictate your message. This will transcribe your voice into text, which is really handy if you’re on mobile. Another option is to upload an image or take a photo—like a press release or event poster—and the system will scan it and create the read for you.

Managing Reads:

If you have a lot of reads and need to clean up, you can bulk-delete expired reads by clicking the cogwheel in the top right corner. This lets you select and remove multiple reads at once, keeping everything tidy.

How do I set up the Listener Inbox settings and callbacks?

Sat, 17 Jan 2026 13:28:02 GMT

How do I set up the Listener Inbox settings and callbacks?

T o configure how you receive messages in the Listener Inbox, follow these steps:

Accessing Inbox Settings:

Go to the Listener Inbox and click the cogwheel in the top right-hand corner. This will open the Inbox settings page.

Selecting Forms:

You can choose which forms from your website feed into the Listener Inbox. This is perfect for collecting listener requests or messages directly from different forms.

Adding Callbacks for SMS, WhatsApp, or Other Services:

To integrate text messages, WhatsApp, voicemail, or emails, click "Add a callback" in the Inbox settings.

This generates a callback URL. You’ll paste this URL into your third-party service (like your SMS provider, WhatsApp integration tool, or voicemail system) as a webhook.

Configuring Callback Details:

Select the message type (e.g., SMS, email, WhatsApp) so the system knows what kind of message to expect.

Choose the correct data format, like multipart form data or JSON, depending on what the third-party service uses.

Match the parameter names (ID, sender, receiver, message) to those used by the third-party service. You can find these details in their API documentation.

Saving and Managing Callbacks:

Once you’ve set everything up, click save. Your callback URL will be active, and any incoming messages from that service will now appear in the Listener Inbox. You can create multiple callbacks for different types of incoming messages.

The Setting Tab

Sat, 17 Jan 2026 13:16:44 GMT

How do I use the Settings tab in the Radio Prep portal?

In the Settings tab, you can fully customize your portal to fit your radio station’s needs. Here’s how to navigate and what you can do:

General and Personal Settings:

If you’re an admin, the Settings tab is where you can customize both general station settings and your personal preferences.

Station Information:

Fill in your station’s name, website, country, and the specific listener area (like a zip code and radius) to help tailor AI-generated content to your region.

Invoice Email Address:

Set an email address where presenters can send their invoices after completing timesheets. This streamlines your administrative tasks.

Uploading Images:

Upload a 200x200 pixel station logo and a profile image for your own login to personalize the portal’s appearance.

Customizing the Schedule:

Adjust the schedule color options to match your website’s branding, especially if you’re embedding the schedule on your site.

Studio View URLs:

Generate unique URLs for the studio booking system. You can display these URLs on a tablet or screen outside the studio so everyone can see when the studio is booked.

Embedding the Schedule:

Copy the embed code for your schedule in list, weekly, or monthly view and paste it into your website. This makes your station’s schedule easily accessible to listeners.

How do I set up my team in the Radio Prep portal?

Sat, 17 Jan 2026 13:04:32 GMT

How do I set up my team in the Radio Prep portal?

To set up your team, follow these steps:

Accessing the Teams Tab:

Once you're logged into the Radio Prep portal, look at the left-hand navigation menu.

Click on the "Teams" tab. This is where you can manage all users and presenters.

Adding a New User:

Click the option to add a presenter or team member.

Enter their name and email address.

Assign them a role. You have three main roles:

Presenter: Can view content and manage their own personal details but cannot make station-wide changes.

Editor: Has partial editing rights, such as creating station reads or certain content elements, often like a producer role.

Super Admin: Has full control over all settings and station-wide changes.

Completing the User Setup:

Once you add the user, they'll receive an onboarding email prompting them to fill in additional profile info.

You can further customize each user's access by going to the "Settings" > "Teams" area.

Click the edit button next to a user’s name to:

Change their role if needed.

Upload a profile image.

Set default show rates for timesheets.

Toggle specific features on or off on a per-user basis.

Saving Changes:

After you've customized everything, click save to confirm. Now your team member is all set with the right access.